Support & Training

We offer support and training to help you work with our CMS. If you want to learn how to do a specific task, take a look through our support articles or if you need assistance, submit a ticket in UBC Self Service Portal to contact us.

Support

The IT Web and Applications team supports two main themes for UBCO WordPress sites: UBC CLF 7 Basic and the Faculty & Department Child Theme. Select the image that most closely resembles your current website to access the specific support guides for your theme.

Campus Recreation website using the UBC CLF 7 Basic Theme

UBC CLF 7 Basic Theme

CLF 7 Basic is the standard UBC-wide WordPress theme for most UBC Okanagan administrative units. It is used to provide a baseline common look-and-feel for all UBC websites.

Read the CLF 7 Basic Theme Guide >

FCCS website using the Faculty/Dept. Child Theme

Faculty & Department Child Theme

The Faculty & Department Child Theme is used for the promotion of high-profile UBCO departments and prospective student-facing websites.

Read the Faculty & Department Theme Guide >

Training

We encourage new CMS users to build familiarity with the various WordPress platforms used at UBC Okanagan. If you need training, can request 1-on-1 or group training.

Learn more about Training