We offer support and training to help you work with our CMS. If you need support, you can enter an IT Helpdesk ticket. If you want to learn how to do a specific task, take a look through our support articles, or if you want to look at your website in person with a member of our team you are welcome to come to one of our weekly drop-in training sessions.
Support
The IT Web Services team supports two main themes for UBCO WordPress sites: UBC CLF 7 Basic and the Faculty & Department Child Theme. Select the image that most closely resembles your current website to access the specific support guides for your theme.
Campus Recreation website using the UBC CLF 7 Basic Theme
UBC CLF 7 Basic Theme
CLF 7 Basic is the standard UBC-wide WordPress theme for most UBC Okanagan administrative units. It is used to provide a baseline common look-and-feel for all UBC websites.
FCCS website using the Faculty/Dept. Child Theme
Faculty & Department Child Theme
The Faculty & Department Child Theme is used for the promotion of high-profile UBCO departments and prospective student-facing websites.
Training
We encourage new CMS users to attend drop-in and build familiarity with the various WordPress platforms used at UBC Okanagan. Users are also welcome to attend drop-in for refreshers or help with a particular task on your website. You can also request 1-on-1 or group training.