How do I change the role of a user?

An administrator of a website can change the role of another user of the same website. 


  • You must have an active CWL account.
  • You must be an administrator of a website.

Change a user’s role.

  1. Login to the website dashboard as an administrator. 
  2. Navigate to Users -> All Users using the sidebar navigation (left-nav) 
  3. Select the user, and in the ‘Change role to…’ drop-down menu, select the required role, then click ‘Change’.